Privacy

FB89 Privacy Policy for Bangladesh Players

FB89 takes your privacy seriously. This page explains exactly what personal data fb89 collects, why it is collected, how it is used, and what rights you have over your own information as a player in Bangladesh.

Last updated: 1 January 2025

FB89's Commitment to Your Privacy

These six principles summarise how fb89 handles your personal data. They don't replace the full policy — please read the complete document below for all the details.

We Collect Only What We Need

FB89 only collects personal data that is genuinely necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We don't collect data for the sake of it, and we don't ask for information that isn't relevant to your account or your use of fb89.

Your Data Is Encrypted

All personal data transmitted between your device and the fb89 platform is protected using 256-bit SSL encryption. Data stored on fb89 servers is encrypted at rest. Access to personal data within fb89 is restricted to staff who need it to perform their specific job functions.

We Never Sell Your Data

FB89 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is shared only with service providers who help fb89 operate — such as payment processors and identity verification services — and only under strict data processing agreements.

You Control Your Data

As an fb89 player, you have the right to access, correct, and in certain circumstances delete the personal data fb89 holds about you. You can also object to certain types of data processing and request that your data be transferred to another service. These rights are explained in full below.

Data Is Not Kept Longer Than Necessary

FB89 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. Retention periods vary by data type and are outlined in the full policy below.

We Notify You of Changes

If fb89 makes material changes to this privacy policy, registered players will be notified by email before the changes take effect. Minor updates — such as clarifications that don't change how your data is used — may be made without direct notification, but the updated policy will always be available on this page.

1. Who We Are

FB89 is an online casino and gaming platform operating at fb89.app. When this privacy policy refers to "fb89", "we", "us", or "our", it means the entity responsible for operating the fb89 platform and for the processing of your personal data.

FB89 acts as the data controller for all personal data collected through the fb89 platform. This means fb89 determines the purposes and means of processing your personal data. If you have any questions about how fb89 handles your data, you can contact us at the details provided in Section 12 of this policy.

Data Controller: FB89 — fb89.app  |  Contact: [email protected]

2. Data We Collect

FB89 collects different categories of personal data depending on how you interact with the platform. The main categories of data fb89 collects are set out below.

Category Examples When Collected
Identity Data Full name, date of birth, gender, government ID number Registration and KYC verification
Contact Data Email address, phone number, residential address Registration and account updates
Financial Data Payment method details, transaction history, deposit and withdrawal records Deposits, withdrawals, and payment processing
Technical Data IP address, device type, browser type, operating system, session data Automatically on platform access
Usage Data Games played, bets placed, time spent on platform, pages visited Automatically during platform use
Communications Data Support chat transcripts, emails sent to fb89, complaint records When you contact fb89 support
Verification Documents Copies of national ID, passport, utility bills, bank statements KYC and withdrawal verification

FB89 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. If you voluntarily provide such information — for example, in a support message — fb89 will handle it with additional care and will not use it for any purpose beyond resolving your query.

3. How We Collect Data

FB89 collects personal data through several channels. Understanding how your data reaches fb89 helps you make informed decisions about what you share.

  • Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions on fb89.
  • Automated technologies: Technical and usage data collected automatically when you access and use the fb89 platform, including through cookies, server logs, and analytics tools.
  • Third-party sources: Identity and fraud-check data received from identity verification providers, payment processors, and fraud prevention services that fb89 uses to comply with its legal obligations.
  • Publicly available sources: In limited circumstances, fb89 may verify information against publicly available records as part of its anti-money laundering compliance procedures.

4. Why We Use Your Data

FB89 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main purposes for which fb89 processes personal data are:

  • To create and manage your fb89 account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on the platform.
  • To comply with anti-money laundering (AML) and know-your-customer (KYC) legal requirements.
  • To detect, investigate, and prevent fraud, cheating, and other prohibited activities on fb89.
  • To provide customer support and respond to your queries and complaints.
  • To send you important account-related communications, such as security alerts and policy updates.
  • To send you promotional communications about fb89 offers and bonuses, where you have consented to receive them.
  • To personalise your experience on fb89 and recommend games or promotions that may interest you.
  • To monitor and improve the performance, security, and functionality of the fb89 platform.
  • To comply with all applicable legal and regulatory obligations.

You can opt out of promotional communications from fb89 at any time by clicking the unsubscribe link in any marketing email, or by contacting fb89 support. Opting out of marketing will not affect your ability to use the platform or receive essential account communications.

5. Legal Basis for Processing

FB89 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract performance: Processing necessary to provide the fb89 service to you under the terms of your account agreement — including account management, payment processing, and game delivery.
  • Legal obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and tax reporting obligations.
  • Legitimate interests: Processing necessary for fb89's legitimate business interests, such as fraud prevention, platform security, and improving the service — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Sharing Your Data

FB89 does not sell your personal data. FB89 shares personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: To process your deposits and withdrawals, fb89 shares necessary financial data with licensed payment service providers. These providers are bound by strict data processing agreements.
  • Identity verification providers: To fulfil KYC obligations, fb89 shares identity documents and personal details with accredited verification services.
  • Fraud prevention services: FB89 shares data with fraud detection and prevention providers to protect the platform and its players from financial crime.
  • IT and platform service providers: Third-party providers who host, maintain, and support the fb89 platform infrastructure may have access to personal data in the course of providing their services.
  • Regulatory and law enforcement authorities: FB89 will disclose personal data to regulators, law enforcement agencies, or courts when required to do so by law, or when necessary to protect the rights and safety of fb89 or its players.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of fb89's business, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom fb89 shares personal data are required to handle that data in accordance with applicable privacy laws and fb89's data processing standards. FB89 does not permit third parties to use your data for their own marketing purposes.

7. Cookies and Tracking

FB89 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver relevant content. The main types of cookies used on fb89 are:

  • Essential cookies: Required for the fb89 platform to function. These cannot be disabled without affecting your ability to use the site. They include session cookies that keep you logged in.
  • Analytics cookies: Used to understand how players use fb89 — which pages are visited most, where players drop off, and how the platform can be improved. Data collected is aggregated and anonymised where possible.
  • Functional cookies: Used to remember your preferences, such as language settings and display options, so you don't have to reset them every time you visit fb89.
  • Marketing cookies: Used to deliver relevant promotional content about fb89 offers. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the fb89 platform. For analytics and marketing cookies, you can withdraw consent at any time through your account settings or browser controls.

8. Data Retention

FB89 retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The general retention periods applied by fb89 are:

Data Type Retention Period Reason
Account and identity data Duration of account + 5 years after closure Legal and regulatory compliance
Financial transaction records 7 years from transaction date AML regulations and tax obligations
KYC verification documents 5 years after account closure Regulatory requirement
Support communications 3 years from last interaction Complaint handling and dispute resolution
Technical and usage data 13 months from collection Platform analytics and security
Marketing consent records Until consent is withdrawn + 1 year Proof of consent

When personal data is no longer required, fb89 securely deletes or anonymises it. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for statistical and analytical purposes.

9. Your Rights

As an fb89 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact fb89 support at [email protected]. FB89 will respond to all valid requests within 30 days.

Right of Access

Request a copy of the personal data fb89 holds about you.

Right to Rectification

Ask fb89 to correct inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data where there is no legal basis to retain it.

Right to Restriction

Ask fb89 to limit how your data is processed in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for direct marketing.

Some rights are subject to limitations — for example, fb89 cannot delete data that it is legally required to retain. Where a request cannot be fulfilled in full, fb89 will explain the reason clearly and advise on any available alternatives.

10. Children's Privacy

The fb89 platform is strictly for adults aged 18 and over. FB89 does not knowingly collect personal data from anyone under the age of 18. If fb89 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on fb89 or that fb89 holds personal data relating to a child, please contact fb89 support immediately at [email protected] so that the matter can be investigated and resolved promptly.

11. Security Measures

FB89 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and fb89 servers.
  • Encryption of sensitive data stored on fb89 servers, including financial records and identity documents.
  • Role-based access controls that restrict employee access to personal data on a need-to-know basis.
  • Regular security audits and penetration testing of the fb89 platform infrastructure.
  • Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
  • Continuous monitoring of platform activity for signs of suspicious behaviour or security incidents.

While fb89 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your fb89 account has been compromised, contact fb89 support immediately so that protective action can be taken without delay.

12. Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or to how fb89 handles your personal data, please get in touch with the fb89 support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: available from within the fb89 platform after logging in.

FB89 aims to respond to all privacy-related requests within 30 days. If your request is complex or if you have submitted multiple requests, the response period may be extended by up to a further 60 days, in which case fb89 will notify you of the extension and the reason for it.

If you are not satisfied with how fb89 has handled your privacy concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Play Safe with FB89

Your Data Is Safe — Now Enjoy the Games

FB89 is built on trust. Now that you know exactly how your privacy is protected, it's time to explore over 1,200 games, claim your welcome bonus, and experience the best online casino in Bangladesh.